I called thermal clean after receiving several bites, and seeing some blood on the sheets. I was terrified that we had bed bugs. I'm also pregnant, so I was concerned with the heavy use of pesticides that other companies use. Thermal Clean called me the morning after I called in tears and was so sweet. I described our issues and he said they could come out and do an inspection that day! He came and did a thorough inspection, and to my delight, found nothing. He was very thorough, checked three beds and two sofas, as well as behind pictures and behind our headboard. I still plan on also having a dog come and inspect to be extra certain, but I feel a lot better. Thermal Clean is a company with great integrity. They could have easily told me I had bedbugs and I would have handed over whatever money they asked. Instead they did a free inspection, set my mind at ease, and all for free. If the dog finds a small infestation, I will use thermal clean to remediate the problem. They clearly care about their customers and are there to provide excellent service. Consider them first should you have real (or imagined) bedbugs!