We got hit by bed bugs while on vacation. In addition to the physical pain of the bites, we had a lot of emotional trauma. We worried that we might bring them home with us. So we contacted Brad about heat treating our possessions which were considerable in number having traveled with a baby. There was no way we were bringing these into the house until we were confident there were no bugs that we might have picked up. The treatment gave us the peace of mind we needed to get on with our lives. I don't know what we would have done without this service.